Shipping Policy
Shipping Information:
- We do NOT ship to P.O. boxes or APO/FPO addresses.
- Currently, we only ship within Canada.
Shipping Method: FedEx, UPS & Canada Post.
Handling time: 1-2 days (Monday – Friday)
Transit time: 3-9 days (Monday – Friday)
Shipping Rates: Shipping cost is based on your order, and you can check your shipping cost on the checkout page.
| Rates name | Condition | Transit time | Price |
|---|---|---|---|
| Express | 0kg–2kg | 1 to 2 business days |
$21.90 CAD
|
| Standard | $100.00 and up | 3 to 9 business days | Free |
| Standard | 0kg–2kg | 3 to 9 business days |
$14.90 CAD
|
| Standard | 2kg–30kg | 3 to 9 business days |
$21.90 CAD
|
SHIPPING STATUS:
Once your order ships, you'll receive a shipping confirmation email containing your tracking number.
In case you don't receive the shipping confirmation email immediately, no need to worry! We are aware of the delivery date or range provided at checkout, and we assure you that your items will be delivered within that timeframe.
ORDER CHANGES:
If you need to make any changes to your order, please contact us immediately. Please note that custom and pre-ordered pieces cannot be swapped for other designs.
ITEM NOT RECEIVED:
If you have successfully placed an order and have not received it despite the tracking status showing it has been delivered, we recommend contacting the courier first to locate your shipment. If the issue persists, please Contact us.
For further inquiries:
If you have any further questions, please contact our customer service.